Frequently Asked Questions

a

When I try to place my order it just takes me back to the top. What's wrong?

1. Look for the error message in red at the very top of the screen to advise you on what field(s) may be incorrectly filled out.
2. Please make sure you're using a Visa or Mastercard.
3. Please make sure your billing address matches your credit card.
4. If it still won't work e-mail Mary Carter, at spiritwear@simpsonespta.org and we will arrange alternative payment and place the order for you.


I want to delete an item but can't.

Click on "Cart" in the main navigation, next to "Contact Us". This will allow you delete an item.


I want to change the item quantity but I can't.

Click on "Cart" in the main navigation, next to "Contact Us". Delete the item and re-add it to your cart with the correct quantity.


When will I receive my order?

Orders will be sent home with your child's Friday Folder at the end of each month. If you have any further questions contact the Spiritwear Chair, Mary Carter, at spiritwear@simpsonespta.org.


 How do the sizes run (small/try to fit)?

A description of each shirt is located below the product in the “Item Description” area.

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